Shipping Policy
Essential delivery and shipping information for our global customers.
Global Reach
We currently offer shipping services to over 50 countries worldwide. If you experience any issues related to payment, please contact us at hjjwasang@gmail.com.
Delivery Time
Total = Processing + Shipping
Processing
3–7 Business Days
+7 days for custom designs
Shipping Time
US: 10–16 Days
Other: 10–20 Days
Shipping Costs
FREE
Orders over $500 USD
Standard Fee: US$15
Note: Fee is a discounted rate; actual fees may apply during refund processes.
VAT & Customs
EU Customers
VAT Prepaid! We cover the EU VAT costs.
No hidden duties upon delivery.
Others
Customs duties are the responsibility of the customer and vary by country.
Tracking Number
Sent via email after shipping. Track at:
17track.net/en
Not Received?
Status says “delivered” but no package? Email:
hjjwasang@gmail.com